Clients Want a Partner's Two Cents, Not the Human Pyramid
Vroman argues that the rare value in a professional-services firm sits with senior partners who have seen hundreds or thousands of transactions and know how decision trees tend to end. Clients nevertheless pay for a pyramid of less-experienced labor in order to access that judgment, creating the economic opening for AI-first delivery.
- Senior partners possess unusually broad transactional pattern recognition
- The client's own business intuition still matters
- The delivery pyramid is bundled with access to senior judgment
- Vroman believes clients would pay well for focused expert input without the larger bill
“you want their two cents because they are the data set that you need to access for your decision-m plus your business intuition”
“pay $10,000 for those two cents. But don't feed the beast with $100,000 to pay, you know, to to get those two cents.”