AI Is Most Useful When It Creates More Human Interaction
ARC uses AI and technology to reduce back-office work and support self-directed leasing, but Pereira does not view removing people as the goal. He wants technology to free on-site teams to focus on residents and preserve a sense of community.
- Automation reduces back-office workload
- Virtual tours support leasing outside office hours
- Some renters prefer a self-directed experience
- Saved time should be reinvested in resident connection
“I think Ai and technology in general is a blessing when it allows you to free up your time to have more human interaction”
“how do we use technology to free up our time to you know work even more and more on culture”