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30 August 2024

Getting to Know David Temko

4Frameworks
11Insights

Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Hot Take· 2

Hot Take16:00

Why Temko Still Backs Mortgage Brokers in a Down Market

Temko acknowledges that the rapid move away from very low rates hurt refinance-heavy loan officers and says leaders cannot ignore what the market is doing. He argues that brokers remain valuable because they can access more capital sources, understand how clients earn money, and owe responsibility to the client rather than bank shareholders.

  • Fast rate changes created real adversity
  • Leaders should acknowledge market conditions
  • Brokers can access multiple sources of capital
  • They can account for nuanced client income
  • Temko contrasts client responsibility with shareholder responsibility

the market speaks and we have to adjust and this is the profession that we're in we chose it

David Temko · 16:30

Brokers do have access to more sources of capital they understand the nuances of how their clients make money

David Temko · 17:30
#mortgage brokers#market adversity#home ownership#banking
Hot Take25:00

AI Will Not Replace Loan Officers—AI Users Will

Temko repeats a line from speaker Rene Rodriguez: the replacement threat comes from peers who use AI, not from AI acting alone. He says service providers must use technology to add value faster by assessing and identifying viable deals more quickly.

  • Temko attributes the framing to Rene Rodriguez
  • AI adoption creates a competitive difference between loan officers
  • Speed to assess a deal is part of customer value
  • Reluctance to adopt technology creates displacement risk

loan officers will be replaced by loan officers that use AI

David Temko, quoting Rene Rodriguez · 25:00

if you're not an early adopter to technology then the technology will replace you for sure

Joe Shalaby · 26:00
#ai#mortgage technology#loan officers#early adoption

Explainer· 2

Explainer07:00

Why C2 Restricts Who Can Originate Reverse Mortgages

Temko says reverse mortgages use a different language and product structure, so C2 requires its own designation before a loan officer can originate one independently. Loan officers without the designation can refer the customer to a certified colleague, and Temko connects the restriction with protecting a protected class.

  • C2 has an internal reverse-mortgage certification
  • The curriculum runs parallel to the CRMP path
  • Only designated officers can originate independently
  • Other officers can refer customers to a specialist
  • Temko frames expertise as customer protection

it's certainly something that is a different kind of language it's a different product type

David Temko · 07:30
#reverse mortgage#certification#consumer protection#specialization
Explainer29:00

Why Temko Does Not Try to Be the Right Fit for Everyone

Temko says major mortgage brokerages can coexist because their models and cultures attract different people. He sees C2's growth as an organic result of an authentic community: people who align with its vision and values join, while others may fit another company better without causing offense.

  • Brokerages can have different models and cultures
  • People gravitate toward the culture that fits them
  • Temko does not expect C2 to suit everyone
  • Authenticity supports organic attraction

people want to be with a tribe that they align with with

David Temko · 29:00

we attract the people that align with our vision and our values and want to get on our ship

David Temko · 30:00
#company culture#talent attraction#mortgage brokerage#values

Story· 4

Story04:00

Why Temko Left the Family Company Before Returning

Although he grew up around mortgages, Temko says there was not yet a place for him at C2. He spent about a decade in commercial real-estate sales, commercial banking, and brokerage, then returned with his own craft to start C2's commercial division.

  • Mortgage language was part of his upbringing
  • He learned under top originators after college
  • He built an independent commercial real-estate career
  • He returned to launch C2's commercial division

there really wasn't a place for me at the company until I went out and kind of learned my own craft and then brought that…

David Temko · 10:30

I came back to the company and started our commercial division

David Temko · 04:30
#career path#commercial real estate#mortgage#family business
Story05:30

How Temko Prepared Brandon Landow to Lead C2 Commercial

Temko says Brandon Landow learned by hearing the daily details of every deal over two years. When Temko's father died, Landow was ready to take over the commercial division while Temko moved into company leadership.

  • Temko describes Landow as resourceful
  • The mentorship exposed him to daily deal details
  • The apprenticeship lasted about two years
  • Landow's readiness enabled a leadership transition

if there's one way to teach someone or Mentor someone it's just through osmosis

David Temko · 05:30

you're just going to hear what I'm doing and what I'm up to every day and ins and outs of every deal

David Temko · 05:30
#mentorship#leadership succession#commercial lending#apprenticeship
Story10:00

Temko's Answer When He Was Called to Lead

Temko describes his father as his best friend and greatest mentor, but says he first went away to build his own abilities. Drawing on a line from Dune, he frames taking over leadership as a calling that he was free to accept or decline, and says his answer was yes.

  • His father was both mentor and model of success
  • Temko developed his own craft before returning
  • He viewed leadership as a calling rather than an entitlement
  • He consciously accepted the role

my pops was my best friend and my greatest mentor

David Temko · 10:30

I was called and my answer was yes and here I am

David Temko · 12:00
#leadership#succession#legacy#calling
Story28:00

The Front-Door Photo That Made the Mission Real

Temko says his motivation comes from helping people own homes. He recalls connecting a successful entrepreneur friend with a top loan officer, then later seeing a photo of the friend at the new home's front door with a baby and dog; that experience made the mission tangible for him.

  • His friend needed to move from an apartment before a child arrived
  • Temko connected him with a top loan officer and suitable lender
  • The family bought a home
  • A front-door family photo embodied the value of the work

it's that power of home ownership

David Temko · 28:00

that's what makes it for me every day is that opportunity to deliver that experience

David Temko · 28:30
#home ownership#motivation#customer impact#mortgage

Q&A· 1

Q&A03:00

David Temko Starts at 5:30 With the Gym or Surf

Temko says he packs his bag the night before, wakes around 5:30, and starts physical activity at 6:00. He either works out for an hour or surfs when there are waves, then reaches the office between 8:00 and 9:00.

  • He prepares his bag the night before
  • He wakes around 5:30
  • He trains or surfs from about 6:00
  • He reaches the office between 8:00 and 9:00

I generally have my bag packed the night before

David Temko · 03:00

I work out at 6:00 a.m. from 6:00 to 7:00 then I uh that or I'll jump in the surf if there's waves

David Temko · 03:00
#morning routine#fitness#surfing#preparation

Takeaway· 2

Takeaway13:00

Learn on Someone Else's Dime Before Starting Up

Temko says aspiring entrepreneurs do not need to launch immediately. A job or mentor can expose them to costly mistakes, reveal why existing processes work as they do, and surface opportunities to build a better approach later.

  • Entrepreneurship need not begin immediately after education
  • Jobs and mentors provide practical training
  • Other people's mistakes can save time and money
  • Questioning existing processes can reveal business ideas

I think it's difficult to just walk into entrepreneurship out the gate

David Temko · 13:00

I think it's important to learn on someone else's dime

David Temko · 14:00
#entrepreneurship#apprenticeship#mentorship#business ideas
Takeaway31:30

The Two People Skills Temko Wishes He Had Learned Earlier

Asked what he would tell his younger self, Temko names better listening first. He also says remembering people's names goes a long way, while admitting that he still finds it difficult and is looking for a reliable method.

  • His first advice is to become a better listener
  • Remembering names creates a strong interpersonal impression
  • He believes names can be tied to another cue
  • He admits he has not yet mastered the skill

be a better listen earlier

David Temko · 31:30

learn people's names you know have a way to learn people's names

David Temko · 32:00
#listening#names#communication#self-awareness