Why a Good Mission Can't Save a Bad Product
Anton argues cheap coffee slapped with a mission label wins first-time buyers but not repeat customers. Seven Weeks sources direct trade from named farmer co-ops, pays roughly three times fair-trade wage minimums, and lab-tests for mold and pesticides, because customers buy the mission once but buy the product again only if it's genuinely good.
- Cheap product plus mission label wins first-time buyers, not repeat ones
- Sources direct trade with no middleman, knows every farmer co-op by name
- Pays farmers roughly three times what fair trade requires
- Lab tests for mold, sources organically and pesticide-free
- "We're not a charity" — the product has to compete on quality alone
“You can find very cheap coffee and slap your label slash mission on top of it and you'll get a bunch of people to buy…”
“We are a for-profit entity that wants to provide a better product on its own and also share this incredible mission.”